How to Add a COVID-19 Alert to your Website

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Whether you are closed, fully operational, or offering emergency/alternative services, this guide will instruct you on how to add a COVID-19 alert to your website to let your customers know what they can expect from your business.
Access your Performance Dashboard at https://dashboard.hibu.com/#/login. Login with your username and password. 

If you do not have your login information, please contact Hibu Support at 877-237-6120 or support@hibu.com.
Once you are logged in, click on "TOOLS“ in the main navigation, and then select “MANAGE WEBSITE”. Your website editor will open in a new window.
Hover over row directly under navigation and look for ROW prompt in left corner
Click ROW, select ADD, then select Section
On the left, select COVID-19. Choose either long or short section, depending on how detailed you want your message to be.

Click Save. 
NOTE - If at anytime during this process you change your mind about placement, color, or font type, click the undo arrow to revert back your edits.
Double click CORONAVIRUS UPDATE headline to update. You may then type or paste in the text you want to include in your update. After updating the headline, use the text-edit toolbar to change font, style, size, color, etc.

Repeat the process to update content located directly underneath the headline.

OPTIONAL - Click Style, then Color, then click the colored circle to update Background color


When finished, click Republish to push your changes live.


NOTE
  • The placement of this alert box will appear on desktop, tablet, and mobile devices. 
  • The alert will only appear on homepage for each device. If needed, copy the row and paste to additional pages.
  • The undo arrow will no longer be functional after you republish. 
  • When this crisis is over, you can simply hover over the alert row, look for the ROW prompt in the top left corner, click and select Delete.
  • When finished, click Republish to push your changes live.

Messaging Examples

General Messages
Fully Operational
  • We’re still open! Contact us today to schedule your appointment!
  • We're still open! Call or come by today!
Special Services
  • Experiencing an emergency? We are still available for emergency services! Call now!
  • We are temporarily closed due to COVID-19, but we can still offer consultations over the phone. Call today!
Closed
  • We are temporarily closed due to COVID-19. We look forward to serving you again soon. Check back for updates!
  • We are temporarily closed due to COVID-19, but we are still scheduling appointments for April and May. Contact us today to schedule yours!
  • We are temporarily closed due to COVID-19. We are offering a 10% discount to customers who schedule an appointment now for when we’re fully operational. Schedule your appointment today!
  • We are temporarily closed due to COVID-19. You can still purchase gift cards to use at a later date! We look forward to serving you again soon. Check back for updates!
Healthcare Messages
Fully Operational
  • We’re still open and able to serve our patients. Contact us today to schedule your appointment!
Emergency Services Only
  • We are temporarily closed during normal business hours, but we can still serve our patients in the case of an emergency. If you’re experiencing an emergency, please call xxx-xxx-xxxx
Alternative Services
  • Our offices are temporarily closed due to COVID-19, but we can still offer virtual healthcare visits. Schedule your appointment now!
Closed
  • We are temporarily closed due to COVID-19. We look forward to serving you again soon. Check back for updates!
  • We are temporarily closed due to COVID-19, but we are still scheduling appointments for May and beyond. Contact us today to schedule yours!
Legal Practice Messages
Fully Operational
  • We are open and prepared to serve our clients. Contact us to schedule your appointment!
Emergency Services Only
  • Our offices are temporarily closed due to COVID-19. If you’re experiencing an emergency, please contact xxx-xxx-xxxx
Alternative Services
  • Our offices are temporarily closed due to COVID-19, but we can still offer consultations over the phone. Contact us today!
Closed
  • We are temporarily closed due to COVID-19. We look forward to serving you again soon. Check back for updates!
  • We are temporarily closed due to COVID-19, but we are still scheduling appointments for May and beyond. Contact us today to schedule yours!
Automotive Service Messages
Fully Operational
  • We are open and ready to serve customers! Contact us to schedule your appointment!
Service Center Only
  • Our service center is open and able to service your vehicle. Contact us today to schedule your appointment!
Closed
  • We are temporarily closed due to COVID-19. We look forward to serving you again soon. Check back for updates!
  • We are temporarily closed due to COVID-19, but we are still scheduling appointments for May and beyond. Contact us today to schedule yours!
Restaurant Messages
Fully Operational
  • Our dining room and take out services are open and ready to serve you! Visit us today!
Take Out Only
  • We’re open for call-ahead take-out orders. Call now!
Delivery Only
  • Our dining room is closed, but we’re currently offering free delivery on orders over $25. Place your order now!
Closed
  • We are temporarily closed due to COVID-19. We look forward to serving you again soon. Check back for updates!
  • We are temporarily closed due to COVID-19. You can still purchase gift cards to use at a later date! We look forward to serving you again soon. Check back for updates!